If Developer Mode has not been enabled, the following page is displayed with the message: In the list of programs, select HP Mixed Reality Headset Setup.
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Verify that the device drivers are downloaded and installed automatically from Windows Update. Right-click the Mixed Reality devices in Device Manager and select Properties. The HMD and the Monitor are displayed in the Device Manager.
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If you cannot hear the audio, you can test the audio functionality by connecting external headphones to the PC or to an audio plug on the HMD. If the HMD is equipped with audio, you are able to hear it. NOTE: If the HP Windows Mixed Reality Headset VR1000 is not recognized or does not function when connected using an adapter, dongle, or hub, connect the headset directly to a USB or HDMI port on the computer, tablet, or other device being used to verify functionality of the HP Windows Mixed Reality Headset VR1000. The HMD display does not show on the Windows desktop. NOTE: Plug in the USB first, and then plug in the HDMI. Please follow these steps install the HMD:
When was the last time it was working fine?ĭid you try other device on 3.0 USB Port? I would like to take a moment and thank you for using this forum, it is a great place to find answers.Īs I understand, HP VR Headset does not work when connected to 3.0 USB port.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
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